Privacy Policy
Last Updated: 12/5/2025
1. Introduction
At Reenest, we facilitate the redesign of your home while rigorously protecting your privacy. This policy explains how we collect, use, and protect your data.
2. Information We Collect
Account Data: We collect your email address and authentication identifiers to create and secure your unique user account.
Image Data: We collect and securely store the photos you upload of your rooms ("Input Images") and the designs we generate ("Output Images") so you can access your design history.
Payment Data: All financial transactions are processed by a secure third-party payment provider (PCI-DSS compliant). We do not store your full credit card number or bank details on our servers.
Usage Data: We track anonymized interactions (e.g., styles selected, number of generations) to optimize our service performance.
3. How We Use Your Data
To Provide the Service: We transmit your uploaded image to our AI infrastructure partners solely to perform the analysis and design rendering required to fulfill your request.
To Improve Quality: We analyze successful generations to fine-tune our algorithms and search logic for better future results.
Service Communications: We may send you essential transaction emails (receipts, password resets) or updates regarding service features.
4. Data Sharing with Service Providers
We do not sell your data. We share necessary data only with trusted infrastructure partners required to operate the application, including:
- Cloud Hosting Providers: To securely store your design history.
- Payment Processors: To handle subscription billing securely.
- AI Infrastructure Partners: To execute the image generation and visual analysis tasks.
All partners are vetted for security compliance and are restricted from using your data for purposes other than providing the agreed service.
5. Security of Your Data
We implement enterprise-grade security measures, including SSL/TLS encryption for data in transit and robust access controls for data at rest. We utilize database security protocols to ensure that your design history remains private and accessible only to you. However, no method of digital transmission is entirely foolproof.
6. External Marketplace Links
Our application contains links to external marketplaces (such as Amazon). If you click a third-party link, you will be directed to that site. We are not responsible for the privacy practices or content of external websites.
7. Your Data Rights
Access: You can view your complete history of uploaded and generated images directly through your user dashboard.
Deletion: You have the right to request the deletion of your account and all associated data from our servers. Please contact Support@reenest.com to initiate this request.
Updates: You may update your billing information and subscription status at any time via your settings panel.
8. Changes to This Policy
We may update our Privacy Policy to reflect changes in our service or legal requirements. We will notify active subscribers of material changes via email or prominent platform notices.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@reenest.com